Steve Grigg

Steve Grigg

I turn complex Cloud & AI systems
into customer-ready solutions.

Certified Sales Engineer (CSE) | Cloud Solutions | Technical Enablement | AI & API Integration

The Focus: I combine customer discovery, rapid proofs of concept, cloud architecture, APIs, and technical enablement to turn ambiguous requirements into practical solution paths. Current work includes customer-facing AWS reference architectures and demonstrations in a healthcare migration environment, alongside hands-on agentic AI and integration projects.

Customer & Technical Impact

Customer discovery, solution design, technical demonstrations, and reusable enablement across cloud, AI, APIs, and regulated environments.

Customer Discovery & Solution Design

Gathered customer-specific requirements for SFTP-based file ingestion and designed a proposed Mirth Connect on AWS architecture using Transfer Family, S3, SQS, Lambda, EC2, CloudFormation, and AWS SAM for customer evaluation.

Customer-Facing POCs

Built reference architectures and demonstrations spanning healthcare integration, EBS performance automation, hybrid DNS/DDI, observability, and GitLab/CloudFormation delivery workflows.

Sales Engineering & Business Value

Supported sales and customer-facing teams through technical consultations, demonstrations, architecture discussions, and translation of platform capabilities into practical business and operational considerations.

Agentic AI & API Integration

Built an independent MCP and multi-model workflow using Python, FastMCP, AnythingLLM, LiteLLM, OpenRouter, HTTPX, and REST APIs to orchestrate agent-accessible tools and model routing.

Technical Knowledge Systems

Created and managed the AWS Instructor Resource Hub (IRH), centralizing technical documentation, labs, demo scripts, runbooks, and supporting resources with governance, metadata, versioning, and recurring content reviews.

Technical Coaching & Workshops

Delivered enterprise workshops, labs, demonstrations, office hours, and one-to-one coaching across AWS architecture, development, operations, security, data, containers, Kubernetes, Python, and AI/ML.

Solutions & Technical Portfolio

AWS Mentor Connect
Technical Enablement & Mentor Routing

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AWS Mentor Connect | Scalable Technical Guidance Platform

A self-service mentor routing model designed to replace static office hours with targeted, student-initiated AWS guidance. The system uses Microsoft 365 Bookings to route learners to the right mentor domain across Infrastructure, Security, Cloud Operations, and Application Development.

Design Approach:

Configured topic-specific intake, mentor pools, direct booking, availability rules, 20-minute sessions, protective buffer time, a 48-hour lead-time model, reminders, and calendar-release behavior to support structured technical mentoring.

Ops-Pilot
Repeatable AWS Demonstration Environments

Ops-Pilot | AWS Demonstration Environment Automation

An independent Python CLI utility for repeatable deployment, validation, synchronization, and teardown of AWS demonstration environments using Boto3, CloudFormation, AWS SAM, and Linux test environments.

Safety & Repeatability:

Includes account and IAM-profile validation plus recursive deployment and teardown controls intended to improve repeatability and cleanup consistency across demonstration workflows.

demotype
Repeatable Live Demo Execution

demotype | Technical Presentation Automation

An automation framework for managing command-line inputs and terminal states during technical demonstrations, helping presenters keep attention on architecture and workflow rather than repetitive typing.

Purpose:

Designed to make live technical demonstrations more repeatable and reduce avoidable presentation friction during architecture walkthroughs.

D.A.R.T. Framework Architecture
Information Architecture Case Study

Case Study PDF

The Problem:

Technical knowledge fragmentation was decreasing efficiency; instructors were hunting through silos instead of delivering content.

The Solution:

I formalized the D.A.R.T. Framework after AWS as a generalized information-architecture and content-governance model based on the Instructor Resource Hub (IRH) approach used at AWS.

Secure AI RAG Framework
Privacy-Aware AI Reference Architecture

View on GitHub

Secure AI RAG Framework

A privacy-aware RAG reference architecture using controlled context flow, local embeddings, bidirectional masking concepts, and sensitive-data boundaries.

PII Privacy Gateway
Cloud Security & Middleware Engineering

Explore Project

PII Privacy Gateway

A FastAPI-based privacy layer intended to inspect and mask sensitive payload content before persistence, logging, or downstream transmission using regular expressions, Luhn validation, and entropy-based scanning.

Multi-Region HA/DR
HADR Architecture

Architecture Guide

Multi-Region HADR Architecture

Designed a warm-standby reference architecture using Route 53 health checks and failover, an Application Load Balancer, Auto Scaling, and cross-region RDS replication to explore high-availability and disaster-recovery patterns.

gollog
Cybersecurity & Data Privacy

GitHub Repository

gollog | Deterministic Runtime Log Redaction

An extensible Python redaction framework that reduces sensitive-data exposure in application logs using configurable YAML rules, Luhn validation, Microsoft Presidio entity detection, and Structlog integration.

Simplifying OSHA Safety Compliance
Strategic Messaging Presentation

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Description:

This work sample demonstrates the Technical Synthesis of complex compliance (OSHA 1910.147 LOTO) into a strategic, executive-level business case for Digital Transformation. The presentation focuses on mitigating enterprise risk and boosting operational efficiency by translating the mandate into a four-pillar value proposition: Digital Workflow, Guided Execution, Automated Audit Trail, and Centralized Control. This highlights my capability in structuring technical narratives for executive decision-makers.

The Distortion Racket: A Mike Clarity Case Study

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Description:

This project solved a pervasive issue in L&D video production: audio contamination from capturing system audio (demos, sounds) and room noise simultaneously. Instead of relying on complex post-production editing, the solution was a zero-cost, zero-editing fix utilizing the native Windows Stereo Mix feature. This concise training video demonstrates core competencies in Instructional Design (Problem/Solution framing), Technical Communication (translating complex routing into 4 steps), and Production & Asset Management (delivering professional video with a structured naming protocol).

Content Strategy & Development
Articulate Storyline

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Description:

This Articulate Storyline module was developed for Vastermind Consulting Hypnosis, adhering to NGH compliance guidelines while transforming educational content into an engaging digital experience.

Key technical achievements include:

Custom Variable Logic: Engineered a Focus Meter slider that triggers distinct voiceovers and encouragement based on the variable value.

Implemented True/False variables to prevent audio overlap and ensure each VO segment plays only once per focus level.

Variable Reset: Ensured seamless replayability by using timeline triggers and slide properties to force a complete variable reset upon slide revisit.

Mastering OneNote: Create, Open, and Switch Notebooks
Rise 360

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Description:

An interactive Rise 360 article designed to guide users through fundamental OneNote functionalities. This project demonstrates the ability to create clear, concise, and engaging learning content focused on practical skills, specifically how to effortlessly create new OneNote notebooks, efficiently open existing ones, and smoothly switch between them for optimal organization and productivity.

Aspect Ratio Helper
Web Tool

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Description:

Aspect Ratio Helper is an interactive tool that displays current window dimensions, evaluates how closely they match common target ratios (16:9, 4:3, etc.), and provides concise adjustment guidance. It helps media and video creators preview framing, test responsive layouts, and quickly align compositions or export settings so visuals and playback match intended screen formats across devices.

AI/ML/Python/Jupyter Notebook
Explore bias & variance

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Description:

While studying AI/ML topics I created a Jupyter Notebook to explore concepts like bias, variance, underfitting, and overfitting.
This interactive tool lets you experiment with these ideas firsthand, solidifying your grasp on crucial machine learning principles.

AWS Lambda/Python
Test network speed and vCPU

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Description:

Analyze network & CPU scaling (linked to memory config) for AWS Lambda functions. Optimize performance & cost by understanding Lambda resource behavior.

Experience

  • AWS Mentor / Technical Strategy & Enablement Architect
    Cordea Consulting (Healthcare)

    Delivering AWS mentoring and technical enablement in a healthcare migration environment. Gathered customer requirements and designed a proposed Mirth Connect on AWS architecture for SFTP-based ingestion and event-driven processing, then built and presented the reference architecture and POC for customer evaluation.

  • Principal Technical Enablement Consultant
    Omninex Solutions · Independent Practice

    Built cloud demonstration automation, privacy tooling, and technical utilities, including Ops-Pilot for repeatable AWS environment deployment and Gollog for reducing sensitive-data exposure in application logs and developer output.

  • Principal Content Specialist
    Microsoft (Sovereign Cloud)

    Translated engineering discussions, service-management processes, and technical documentation into customer-facing and internal guidance, process flows, presentations, videos, and reusable learning content. Used Microsoft 365 Copilot and prompt engineering to support content workflows.

  • Technical Trainer
    Amazon Web Services (AWS)

    Delivered customer-facing technical workshops, demonstrations, labs, and consultations across cloud architecture, development, operations, security, data, containers, Kubernetes, Python, and AI/ML. Created and managed the Instructor Resource Hub (IRH), and supported sales and customer-facing teams with technical questions, demonstrations, and business-value translation.

  • Technical Trainer
    Elastic Path Software

    Gathered customer requirements and delivered technical demonstrations, implementation guidance, troubleshooting, and documentation for an API-driven ecommerce platform. Collaborated with Engineering, Product Management, Support, and Sales on integrations, architecture, and customer use cases.

  • Senior Developer
    Central 1 Credit Union

    Designed and developed Java and JavaScript functionality for a web-based fund-transfer platform, translated business requirements into technical specifications, worked with Oracle SQL, and supported user training and adoption.

Technical Stack & Certifications

Sales Engineering

  • Certified Sales Engineer (CSE)
    North American Association of Sales Engineers (NAASE) · Granted Sep 2026

AWS Certifications (Core Architecture & Professional)

  • AWS Certified DevOps Engineer – Professional
    Professional-level AWS DevOps credential covering CI/CD, automation, and operational practices.

  • AWS Certified Solutions Architect – Associate
    AWS architecture credential focused on secure and scalable cloud design.

  • AWS Certified Data Analytics – Specialty
    AWS data analytics credential covering data lakes, streaming, and analytics services.

  • AWS Certified SysOps Administrator

  • AWS Certified Developer

  • AWS Certified Cloud Practitioner

  • AWS Certified AI Practitioner

Data & AI (Platforms and Foundations)

  • Databricks Generative AI Fundamentals
    Accredited in LLM foundations and enterprise GenAI strategy.

  • Cisco Python Essentials 2
    Advanced Python foundations for automation and software development.

  • Databricks Fundamentals Accreditation

  • AWS Educate Machine Learning Foundations

  • Modern AI Workflow & 'Vibe Coding'
    Leveraging MSFT 365 Copilot, GitHub Copilot, and Gemini for rapid prototyping.

Security, Risk & Sovereign Cloud

  • Sovereign Cloud Operations
    Translating complex engineering SOPs into secure, compliant training paths.

  • ISC2 Certified in Cybersecurity Candidate
    Fundamental network security and risk mitigation principles.

Product, Enablement & Customer Strategy

  • Champion - Authorized Instructor
    Authorized-instructor credential for AWS training delivery.

  • D.A.R.T. Framework (LXD Strategy)
    A post-AWS generalized content-governance and information-architecture model based on the IRH approach.

  • Enterprise Design Thinking Practitioner
    Applying UX principles to technical learning journeys.

Education

  • HNC Software Development
    London Metropolitan University

  • Provincial Instructor Diploma Program, School of Instructor Education
    Vancouver Community College (VCC)

  • Certificate in Business Communication and Professional Writing
    Simon Fraser University

  • Project Management/Resource Utilization
    British Columbia Institute of Technology